NOTE

Due to the current Covid-19, you may experience short delivery delays, but please be assured that your order will still be sent to you as soon as possible.
Processing time typically takes between 1-5 business days. Orders placed on a weekend or holiday will be processed within the next 1-2 business days. 

Shipping Time & Charges

FREE SHIPPING ON ORDERS OVER $69. 

Otherwise, please refer to the table below for various shipping times and costs to international destinations

Note:
  • The shipping time is estimated and commences from the date of shipping, rather than the date of placing your order. It may take longer than the expected date due to an invalid address, the customs clearance procedures or other causes.
  • We currently do not ship to every country across the world. If you can't find your country, kindly Contact Us and we'll do our best to get you covered.
Express Shipping
Countries/Regions Express Shipping  (business day) Express Shipping Fee
United States 4-7 days $22.99 
 
Standard Shipping
Countries/Regions
Standard Shipping  (business day)
Standard Shipping Fee
North America
United States
7 - 12  days
$4.99 
Canada
7 - 12  days
Mexico
10-15  days
Europe
United Kingdom
6 - 10  days
$4.99 
Poland
10 -18  days
France
10  - 15  days
Germany
10  - 15  days
Italy
10 - 18  days
Spain
7 - 13  days
Austria
7 - 13  days
Netherlands
6 - 10  days
Switzerland
7 - 15  days
Portugal
10 - 18  days
Sweden
7 - 13  days
Belgium
7 - 13  days
Finland
10 - 18  days
Greece
10 - 15  days
Denmark
10 -15  days
Norway
10 - 18  days
Luxembourg
10 -15  days
Ireland
10 - 15  days
Hungary
10 -18  days
Bulgaria
10 - 18  days
Croatia
10 - 18  days
Czech Republic
10 -15  days
Estonia
10 -18  days
Latvia
10 -15  days
Romania
10 -18  days
Slovakia
10 -15  days
Slovenia
10 -15  days
Republic of Lithuania
10-18  days
Malta
10 -18  days
Cyprus
10 - 20 days
Oceania
Australia
10 -18  days
$4.99 
New Zealand
10 - 20 days
Asia
Hong Kong SAR
4 - 6  days
$2.99 
Taiwan
6 - 10 days
Malaysia
6 - 8  days
$4.99 
Singapore
5 - 8  days
South Korea
7-15  days
Vietnam
6 - 12  days
Thailand
6 - 12  days
Philippines
6 - 12  days
Japan
5 - 10  days
Israel
7 - 15 days
South America
Colombia
10 -25  days
$8.99 
Africa
South Africa
10 -25  days
$8.99 
The Middle East
United Arab Emirates
6 - 12  days
$9.99 
Saudi Arabia
6-12  days
Kuwait
7 - 15  days
Bahrain
7 - 15  days
Qatar
7 - 15  days

Order Status

Once your order has been filled, you will receive a Shipping Notification email. This email will include your tracking number and a link to check order status. You can also go to your account page to check the order status.
NOTE: if you fail to see delivery info when you click on your order-tracking link, don't worry! Occasionally, there may be a 24-hour delay in viewing tracking progress from the point of our transmission to the shipper's first scan at one of their destination points.

Order Address Error

Please contact customer service immediately to change your address before shipment. Once the items are shipped, the address cannot be changed.

Additional Information

  • We process orders Monday-Friday (excluding holidays).
  • All delivery times are estimates and RIHOAS is not responsible for delays due to unpredictable factors (weather, delivery carrier factors, customer information error, holiday-related delays) or any other unforeseen factors.
  • If you have any questions or need help with your account, please Contact Us to assist you.